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How can we help you?

You can also browse the topics below to find what you are looking for.

Frequently asked questions.

When is the best time to engage your product development services?

We encourage clients to engage us as soon as a concept has been developed. Often we see clients coming to us with detailed designs that are either not fit for build or have not considered alternative product components that will potentially save money or improve the product itself (eg, longevity, robustness etc.). 

Do you operate to certified industry standards?

We proudly service highly specialist sectors and understand the requirement for international quality standards. You can read more on the accreditations we hold here.

We have hard to find and obsolete components, how can you help with this?

We have a skilled team of component engineers that can review your bill of materials. We can provide a full obsolescence program, source product parts and offer alternative solutions from our global supply chain partners. Extel also works with global buying house partners that have been fully audited. If your struggling to find components and materials please contact us to find out how Extel can help your business by leveraging our world class global supply chain.

How much will my design and development service cost?

Unlike other competitors in the market who charge significant amounts for endless consultancy before you can even gain a cost estimate, we offer a Discovery Phase to determine the statement of works and/or product requirements at deliver this documentation to you for a fixed cost. 

We already have an internal specialist team and no need for major outsourcing, however, there are certain skills where we have some gaps. Can you assist our team to fill those gaps directly?

Yes absolutely. We can fill skills gaps with engineering subject matter experts to compliment your team, without you needing to outsource the entire project.

We have a trade show coming up and potential investors will be attending, can you build a looks like prototype for us?

Yes, we very often support new product innovations and prototypes for trade shows. 

What sort of testing capability do you have?

We offer a full range of PCB functional testing, system level testing and firmware loading. Testing can be carried out using custom suppled test equipment or Extel can assist in designing and manufacturing test jigs to suit your requirements.

Can you manage the supply and logistics of my product at an international level?

Over the last 30 years we have developed an extensive supply chain and now collaborate with over 600 global suppliers to assure the best possible service, results and total cost of acquisition. We offer clients global supply chain solutions and source materials by leveraging strategically located offices in Singapore and the US.

We want to make sure our current designs are best suited for manufacturing, how can you help with this?

Extel has a world class engineering department which helps customers around the globe to ensure their products are designed with manufacturability in mind. If you’re worried about how to get your design from concept to finished good please contact our offices in USA, Singapore or Australia where we can discuss your specific needs and how to get your project off the ground and into the market.

We need surface mount assembly services, is this something you offer?

Extel offers surface mount assembly via our modern state-of-the-art surface mount lines, and continues to invest in the latest manufacturing equipment.

We've struggled to find a fully integrated design and manufacturer, leading to delays due to differences in opinions. Can you help with this?

One of our unique differences is the fact we operate our design, manufacturing and repair services all under once roof. Our teams work together for the one same outcome – the client. Having all services aligned and escalation points simple for the client means we can streamline design through to production and get your product to market faster than our competitors.

We only need outside support for a specific once off project, is this something you can support?

Yes, we can support design, development, manufacturing and service & repair, or any part thereof.

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© Extel Technologies 2022 Terms and Conditions Privacy Policy
Extel logo
  • Company
    • Our Story
    • Meet The Team
    • Accreditations
    • Why Extel
      • Partnership
      • Investment
      • Agile
      • End-to-end
    • The Extel Standard
      • Security
      • Safety
      • Service
      • Reliabilty
      • Quality
      • Certified
    • Careers
  • Capabilities
    • Industries
      • Aerospace & Defense
      • Commercial & Industrial
      • Communications & Networks
      • Green Technology
      • Medical & Healthcare
      • Security & Safety
      • Transportation
      • Utilities
      • Wearable Technology
    • Core Capabilities
      • Design
      • Engineering
      • Electronic Manufacturing
      • Supply Chain Management
      • Lifecycle Management
      • Global Process
  • Solutions
    • Product Creation
    • Product Innovation
    • Product Restoration
  • Resources
    • Case Studies
    • FAQs
    • In The Media
    • Blog
    • e-Brochures
    • Video Gallery
  • Contact Us