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Frequently asked questions.

We encourage clients to engage us as soon as a concept has been developed. Often we see clients coming to us with detailed designs that are either not fit for build or have not considered alternative product components that will potentially save money or improve the product itself (eg, longevity, robustness etc.). 

We proudly service highly specialist sectors and understand the requirement for international quality standards. You can read more on the accreditations we hold here.

We have a skilled team of component engineers that can review your bill of materials. We can provide a full obsolescence program, source product parts and offer alternative solutions from our global supply chain partners. Extel also works with global buying house partners that have been fully audited. If your struggling to find components and materials please contact us to find out how Extel can help your business by leveraging our world class global supply chain.

Unlike other competitors in the market who charge significant amounts for endless consultancy before you can even gain a cost estimate, we offer a Discovery Phase to determine the statement of works and/or product requirements at deliver this documentation to you for a fixed cost. 

Yes absolutely. We can fill skills gaps with engineering subject matter experts to compliment your team, without you needing to outsource the entire project.

Yes, we very often support new product innovations and prototypes for trade shows. 

We offer a full range of PCB functional testing, system level testing and firmware loading. Testing can be carried out using custom suppled test equipment or Extel can assist in designing and manufacturing test jigs to suit your requirements.

Over the last 30 years we have developed an extensive supply chain and now collaborate with over 600 global suppliers to assure the best possible service, results and total cost of acquisition. We offer clients global supply chain solutions and source materials by leveraging strategically located offices in Singapore and the US.

Extel has a world class engineering department which helps customers around the globe to ensure their products are designed with manufacturability in mind. If you’re worried about how to get your design from concept to finished good please contact our offices in USA, Singapore or Australia where we can discuss your specific needs and how to get your project off the ground and into the market.

Extel offers surface mount assembly via our modern state-of-the-art surface mount lines, and continues to invest in the latest manufacturing equipment.

One of our unique differences is the fact we operate our design, manufacturing and repair services all under once roof. Our teams work together for the one same outcome – the client. Having all services aligned and escalation points simple for the client means we can streamline design through to production and get your product to market faster than our competitors.

Yes, we can support design, development, manufacturing and service & repair, or any part thereof.

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